- HOW TO INSTALL SOLARWINDS ORION IN VIRTUALBOX HOW TO
- HOW TO INSTALL SOLARWINDS ORION IN VIRTUALBOX FULL
That's because anything that we have come to them to request-whether it be a new feature, or having input into the UX and UI designs-they've been very open and very responsive to. When I consider LogicMonitor for future-proofing our business, with the ability to monitor customers' future IT environments, I'm pretty comfortable with it. It's hard to quantify how much now, given that we've been using it for as long as we have. It's those aspects that not only help us gain new customers, but also to retain customers. The customer saw how easy it was to get up and running on LogicMonitor and they were immediately sold and said, "Okay, give me a quote." That's a real scenario in which this product helped us. This just happened last week on a customer demonstration call with a customer that has experience with SolarWinds.
HOW TO INSTALL SOLARWINDS ORION IN VIRTUALBOX FULL
You license a resource or a device and you don't have to worry about adding a plugin to get all the additional metrics and the full depth of device data. Seeing how easy it is to manage devices, how simple it is to add, remove, or modify a device, and the amount of data that's included out-of-the-box whenever you add a device, makes it far superior to any product. It's an absolute must for us to have the tool. It has definitely helped our margins, as an MSP, especially on the monitoring side, because we can get up and running so quickly. Functionally, there are no aspects of LogicMonitor that hinder that ability. The breadth of things it's able to monitor, the simplicity of the deployment, and how quickly we can get it up and running are the biggest factors when it comes to helping us win new business. We then have them working through the specifics of a managed services solution, outside of the monitoring tool, which is very important for us. That means that we can go from a non-paying customer who has agreed to work with us, to a paying customer who's now fully onboarded. The faster we can get online and onboard customers, the faster we can get to the point of turning their service on.
We've been able to make ourselves more efficient, absolutely.
HOW TO INSTALL SOLARWINDS ORION IN VIRTUALBOX HOW TO
We've learned how to make it our own, based on what LogicMonitor provides us. LogicMonitor's collectors, along with its templated integrations and dashboards, enable us to automate our onboarding process and roll it out to new customers. The beautiful part about this is that if something is not currently in the system at the moment, the support from LogicMonitor has meant that it gets ramped up pretty quickly.įor customers who have multiple monitoring platforms, it's definitely very easy to simplify and get to a situation where there is one place for monitoring everything. That's mostly because of the flexibility of LogicMonitor. We're able to monitor most of the things that our customers worry or care about. We went from onboarding even simple networks over the course of weeks to down to about a week. With LogicMonitor, we didn't lose any of that customized look and feel, but we were able to get up and running so much faster. While the end-product could have been great, because everything is so customizable, the problem was that we couldn't get up and running very quickly. Before LogicMonitor, we were using another tool, and deployment of that tool took a lot of time, effort, and energy from our team, and it was very customized.
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